Protecting Yourself from Malicious Emails & Online Scams

From time to time, fraudsters send fake emails that look like they’re from banks, the Federal Reserve, NACHA, the IRS, or other well-known companies. These messages often ask you to click a link or verify your information. They may even look very professional—but they are designed to trick you and can install viruses that steal your information.

Important reminders:

  • Do not click links or open attachments in emails asking you to verify account or personal information, unless you are absolutely sure the message is legitimate.
  • Organizations like Equitable Savings & Loan, the Federal Reserve, and NACHA do not send emails with links asking you to provide or confirm sensitive information.
  • Keep your anti-virus software up to date and make sure your computer and network have appropriate security settings and firewalls.
  • Only open email from trusted senders, and be cautious even if the email looks familiar—scammers often copy logos and branding.

If you think your computer may be infected:

  • Have your PC cleaned and checked by a knowledgeable technical professional as soon as possible.
  • Review and strengthen your firewall and email security settings to block malicious messages.

If you receive a suspicious email or see a suspicious website:

  • Forward the email to: [email protected]
  • Call us at 877-652-6522 if you suspect identity theft or have questions about your account or online security.

Equitable Savings & Loan takes your information security very seriously. By working together and staying alert, we can help keep your accounts and personal information safe.