Getting Started

How do I enroll in Online Banking?

Click Enroll in the Online Banking login box on our homepage and follow the steps to verify your identity.

What if I forget my password?

Select Forgot Password on the login page to reset it instantly.

Why am I having trouble logging in?

Common issues include incorrect passwords, outdated browsers, or too many failed login attempts. Try resetting your password or contact us for help.

Using Online & Mobile Banking

Do transactions update in real time?

Most do. Some may appear as pending until fully processed by the merchant.

Can I access online banking on my phone?

Yes. Download our mobile app from the App Store or Google Play, then log in using your Online Banking credentials.

Can I transfer money between accounts online?

Yes. You can make immediate, scheduled, or recurring transfers between your linked accounts.

Statements & Account Information

Can I view my statements online?

Yes. You can view, download, and print statements anytime.

How far back can I see my statements?

Multiple years of statements are available online. Contact us if you need assistance accessing older documents.

Bill Pay & Payments

What is Online Bill Pay?

It allows you to pay businesses or individuals electronically through your Online Banking account.

How long do bill payments take?

Electronic payments typically take 1–2 business days. Mailed payments may take longer.

Can I schedule recurring payments?

Yes. Bill Pay lets you set up automatic payments on your preferred schedule.

Security & Fraud Prevention

How is my Online Banking information protected?

We use secure encryption, firewalls, and authentication tools to keep your information safe.

What should I do if I receive a suspicious email?

Do not click any links. Financial institutions—including ours—will never ask for personal information by email. Delete the message and contact us.

How can I protect my account?

Use strong passwords, avoid public Wi-Fi when banking, and keep your device’s security software updated.

Support

Who do I contact for Online Banking help?

Call your local branch or our toll-free number for assistance with login issues, transfers, mobile deposit, and more.